Clik here to view.
Investigating & Resolving Message Delays in Outlook with WinDbg
The problem starts after the user has had their Windows profile recreated but continues to experience some Outlook performance issues. Each time she clicks the New button in Outlook to create a new...
View ArticleClik here to view.
Quickly Configure Symbol Information for Process Monitor & Process Explorer
I often find myself running Process Monitor and Process Explorer on user workstations. But to get the most of either of these tools, you really need to configure symbols so you can accurately read...
View ArticleClik here to view.
Help! Everything Is Crashing
This is an XP workstation so likely the post-mortem default debugger is capturing the exception. I UNC-navigate to \\computername\Documents and Settings\All Users\Application Data\Microsoft\DrWatson. I...
View ArticleClik here to view.
The Case of the Slowly Opening Or Unresponsive Office Files
After a recent security update for our XP workstations, a couple complaints came in where user’s were having difficulty opening Microsoft Office files across the network. In some cases, the file would...
View ArticleClik here to view.
The Case of the Failed MSI
I recently began encountering a problem where one of our application packages was getting hung during the install process. I could see the program directory correctly populated with application files...
View Article
